Customer Reactivation

When a regular customer suddenly disappears and then fails to reappear, it can be quite perplexing.  Have you lost them for good?  How do you get to the bottom of their change in behaviour and if possible, encourage them to start buying from you again?

Fizzback Customer Reactivation allows brands to reach out to dormant customers, articulating the latest offers, and asking them for their feedback.  A complete contact history is maintained in order to ensure you don’t further compound their reasons not to do business with conflicting or redundant messages.